About the Role
As a BA Manager/ Delivery Lead, you will be responsible for the technical delivery of UnifyApps implementations across large enterprises. This position demands proven experience in delivering digital transformation projects, strong technical oversight, and effective stakeholder engagement.
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Key Responsibilities
- Manage stakeholder relationships, both internal and external.
- Oversee day-to-day technical AI use case delivery for enterprise implementations, particularly in banking and other sectors.
- Coach and guide implementation engineers to ensure successful project outcomes.
- Establish, maintain, and enforce the Definition of Done (DoD) criteria across all development teams, ensuring that consistent quality standards are met before sprint completion. Continuously refine the DoD based on client feedback and project requirements.
- Lead and facilitate all internal team meetings, including sprint planning, daily standups, and retrospectives, while managing external client-facing engagements such as sprint demos and stakeholder alignment sessions.
- Own and chair steering committee meetings with client executives, prepare comprehensive project status reports, and facilitate regular reviews to ensure project alignment with business objectives and timely resolution of any open issues.
- Translate project requirements into technical execution plans to drive project success.
- Promote the adoption of AI Agents and Agentic Workflows within client environments.
- Collaborate with architects and engineers to design effective solutions.
- Track delivery health concerning scope, risks, dependencies, and quality to ensure projects are on track.
- Engage with enterprise stakeholders to align expectations for project delivery.
- Mentor junior engineers and consultants in best practices for delivery.
Qualifications & Experience
- Minimum of 10 years of proven experience managing and delivering software or digital transformation projects for large enterprises (required).
- Strong experience with SaaS implementations, system integration, or workflow automation.
- Knowledge of low-code platforms, iPaaS, ETL/Reverse ETL, and AI-driven solutions.
- Hands-on familiarity with Agile methodologies, DevOps practices, and CI/CD processes.
- Excellent client engagement and communication skills.
Domain Experience
- Experience in Banking, Financial Services, and Insurance (BFSI), or other enterprise verticals is preferred.
- A strong client-centric attitude with a commitment to achieving results.
