As a Lead Technical Program Manager – Technology Center Manager (TCM) at the company, you will be a key member of the local Technology Center Leadership team, providing program management support for global initiatives executed at the tech center level, as well as locally developed projects. Your role will involve executing Global Technology (GT) strategy at the tech center, including educational programs, modernization and innovation initiatives, professional development opportunities, and fostering community building as we transition back to the office environment.
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You will manage complex technology programs that significantly impact clients, employees, and stakeholders across the firm and work collaboratively with colleagues to identify opportunities for local change. Together with your local technology leadership team, you will set goals, foster collaboration, and promote the values, culture, and brand of the company.
Key Responsibilities:
- Serve as a trusted advisor to the Technology Center Lead(s), communicating and implementing the Global Technology Center strategy and GT’s transformational programs.
- Lead efforts to rebuild and strengthen tech center communities in response to global labor market changes.
- Identify new opportunities to support the tech center strategy based on key location-based metrics.
- Ensure the operational effectiveness of tech center pillars, advising local leads on funding and approvals.
- Oversee communication coordination and delivery, partnering with Communications teams to align site communication strategies with GT priorities.
- Act as an empowered delegate for local budget and financial oversight.
- Manage Tech Center governance, including leadership forums, metrics collation, and event management.
- Provide additional project management support as needed, proactively addressing issues and conflicts.
Required Qualifications, Capabilities, and Skills:
- Formal training or certification in Program Management with 5+ years of applied experience.
- Ability to build and maintain relationships with diverse stakeholders throughout the firm.
- Experience in stakeholder management, budget management, risk management, and operations.
- Proven track record in leading large-scale technology transformation initiatives.
- Capacity to define and foster community participation and development.
- Strong understanding of global project and technology program management standards.
Preferred Qualifications, Capabilities, and Skills:
- Experience in developing and implementing technology center strategies.
- BS/BA degree or equivalent experience.
- Familiarity with modern program management tools and methodologies.
- Relevant experience in designing, developing, and implementing technology programs.
Language Requirements: Not specified.
