Lead/Principal Account SE - Telco Industry

the company is the #1 AI CRM, where humans with agents drive customer success together. We are looking for a Lead/Principal Account SE in the Telco industry who will play a crucial role in the sales cycle by delivering thought leadership and owning solutions to enhance customer experiences. The Account Solution Engineer will act as a trusted advisor, collaborating with sales teams, and translating business objectives into compelling recommendations.

Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time

Responsibilities:

• Coordinate and lead the entire solution cycle in close collaboration with other teams.
• Understand customer needs and establish the company's product as the best solution to unique challenges.
• Convey a deep understanding of the client’s industry and technology as it pertains to the company's solutions.
• Develop and deliver innovative custom solutions and custom demos of the company's products to address business issues and needs.
• Participate in product, sales, and procedural training to acquire and maintain necessary knowledge.
• Achieve quarterly and annual objectives set by management.
• Respond efficiently to RFPs and lead the technical side of the sales cycle.
• Demonstrate curiosity about professional growth and participate in internal training programs and mentorship initiatives.

Required Qualifications:

• Strong background in the Telco industry.
• Hands-on experience with the company's solutions.
• Fluency in both Arabic and English.
• Experience in implementing Digital Transformation strategies.
• Proven track record in solution engineering, consultancy, delivery, or training for enterprise software.
• Excellent communication and interpersonal skills.
• Proven time management skills in dynamic environments.
• Team player with a passion for technology and knowledge sharing.
• Willing and able to travel occasionally.

Join the company to unleash your potential and redefine what’s possible for yourself, AI, and the world. Apply today!