In this role, you will focus on designing, deploying, managing, and changing infrastructure services and end-user services across various technologies, including servers, storage, mainframe, networks, AD, SAP basis, public clouds, private clouds, datacenter technologies, containers, middleware, databases, Modern Device Management, Intelligent Collaboration, IT Asset Management Services, Field Services, and Technical Service Desk.
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Essential Job Functions:
- Provide technical support in infrastructure services, responding to issues and assisting in tasks.
- Contribute to the implementation of infrastructure projects and assignments.
- Monitor and troubleshoot infrastructure systems to ensure reliability and performance.
- Collaborate with the team to enhance infrastructure effectiveness and address technical challenges.
- Support the development of infrastructure documentation, including incident logs and configuration records.
- Apply technical knowledge to resolve infrastructure-related challenges.
- Follow established best practices and standards in infrastructure service delivery.
- Utilize technical skills to address infrastructure issues and incidents.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience.
- Typically, 2+ years of relevant work experience in the industry, with a minimum of 1+ years in a similar role.
- Proven experience in infrastructure technology analysis.
- Proficiencies in data analysis and technical knowledge.
- A commitment to continuous learning and staying updated with industry knowledge and technology.
Other Qualifications:
- An advanced degree in a relevant field is a plus.
- Relevant certifications, such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Google Associate Cloud Engineer, are advantageous.
At DXC Technology, we prioritize strong connections and community as keys to our success. Our work model emphasizes in-person collaboration while offering flexibility to support well-being, productivity, individual work styles, and life circumstances. We are committed to fostering an inclusive environment where everyone can thrive.
