Provide expert technical support in infrastructure services, responding to complex issues and inquiries. Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks. Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance. Collaborate with the team to improve infrastructure efficiency and resolve technical challenges. Participate in the development of infrastructure documentation, including incident reports and configuration details. Apply deep technical knowledge to address complex infrastructure-related problems and follow established best practices and standards in infrastructure service delivery. Utilize critical thinking and technical skills to find solutions to infrastructure issues.
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Work Conditions: Full-time
Location: Riyadh, Riyadh, Saudi Arabia
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 5+ years of relevant work experience in the industry, with a minimum of 2 years in a similar role
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and problem-solving
- A continuous learner who stays abreast with industry knowledge and technology
Other Qualifications:
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus
Language Requirements:
- Not explicitly stated in the job posting.
Company Culture:
At DXC Technology, strong connections and community are key to success. The work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. The company is committed to fostering an inclusive environment where everyone can thrive.
