Logistics Technician

About
As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, coordinate security escorts for third-party vendors, and document inbound and outbound deliveries. This role will enable you to deepen your knowledge of inventory management principles, warranty process management, and data bearing device destruction, while advancing your career. Microsoft’s Cloud Operations & Innovation (CO+I) is crucial in delivering core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I is committed to personal and professional employee development, offering training, Career Rotation Programs, Diversity & Inclusion training, and professional certifications.

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
• Coordinate with suppliers to initiate warranty claims and process failed vendor hardware devices, including information processing, packaging, shipment, and receipt of Return Merchandise Authorization (RMA) devices.
• Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
• Maintain accurate inventory management system data and ensure detailed physical inventory tracking and staging.
• Help reconcile and report inventory discrepancies.
• Perform destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
• Notify management about ordering stock shortages and escalate any issues to management.
• Comply with security and data management policies while embodying Microsoft’s culture and values.

Requirements

• High School Diploma and experience in warehouse/supply chain in an IT environment, inventory management, retail, warehouse management, or a related field, or equivalent experience.
• Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• 2+ years of experience in warehouse/supply chain within an IT environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks) for a large corporation or equivalent experience.

Benefits

• Industry leading healthcare
• Educational resources
• Discounts on products and services
• Savings and investments
• Maternity and paternity leave
• Generous time away
• Giving programs
• Opportunities to network and connect