About the Role
As a Security/Loss Prevention Associate, you will patrol all areas of the property, assist guests with room access, and monitor various security systems. Your key responsibilities include conducting daily inspections for physical hazards, responding to accidents, providing first aid/CPR when necessary, and assisting guests and employees during emergency situations. You will be instrumental in ensuring a safe environment by resolving disturbances, reporting incidents, and maintaining confidentiality in all security-related matters.
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Responsibilities
- Patrol all areas of the property and assist guests with room access
- Monitor Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems
- Lock property entrances when required
- Conduct daily physical hazard inspections
- Respond to accidents, contact EMS, or administer first aid/CPR as required
- Assist guests/employees during emergency situations and notify appropriate individuals of incidents
- Defuse disturbances and escalate situations to outside assistance if necessary
- Complete incident reports and handle interruptions and complaints
- Escort unwelcome persons from the property discreetly
- Report vehicle accidents/thefts and call for assistance using proper codes
- Maintain confidentiality of all security and property reports/documents
- Conduct investigations, gather evidence, and interview relevant parties
- Follow all company policies and procedures, reporting accidents and unsafe work conditions
- Ensure cleanliness and professionalism in uniform and personal appearance
- Welcome and acknowledge all guests, anticipate and address service needs
- Develop and maintain positive working relationships with staff
- Comply with quality assurance expectations and standards
- Stand, sit, or walk for extended periods, performing various physical tasks as necessary
Requirements
- Education: High school diploma or G.E.D. equivalent
- Related Work Experience: No related work experience required
- Supervisory Experience: No supervisory experience required
- License or Certification: None required
- Ability to read and verify information in various formats and visually inspect tools/equipment
- Capability to use computers and point-of-sale systems for work-related information
- Move, lift, carry, push, pull, and place objects weighing under or equal to 50 pounds unassisted
- Move objects over 75 pounds with assistance and engage in various physical activities (lifting, bending, etc.)
- Move through narrow, confined spaces and over uneven/slippery surfaces
Benefits and Employment Conditions
- Commitment to equal opportunity employment and a diverse workforce
- Environment that values unique backgrounds and experiences
- Recognition of protected statuses, including disability and veteran status
Join our team where you can do your best work, begin your purpose, belong to a global team, and become the best version of yourself.
