ABOUT THE ROLE
At the company, we invite passionate individuals to join our esteemed team, where your unique expertise will contribute to our world-famous service philosophy. The company stands for refined luxury and true Qatari hospitality, with over 24 years of delivering impeccable service in a stunning 5-star resort. In this role, you will uphold our commitment to excellence and help create memorable experiences for our guests.
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BENEFITS
We offer a competitive package that includes:
- Accommodation
- Flight tickets
- Transportation
- Meals
- Exclusive training and leadership development programs
- Recognition and rewards for exceptional service
- Preferential Members Rates at the company Hotels Globally
- Dining & Wellness discounts for you and your family
- Medical Insurance Coverage
- Dedicated HR team focused on your success and wellbeing
- Opportunities for personal and professional development with curated training materials and guidance from experienced colleagues
- Internal growth opportunities within the company International properties
OUR EXPECTATIONS FROM THE ROLE
As a member of our security team, your responsibilities will include:
- Patrol all areas of the property and report major defects to the Engineering department immediately.
- Respond to perimeter alarm systems, duress alarms, and fire life safety systems.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Respond to accidents, contacting EMS or administering first aid/CPR as required.
- Assist guests and employees during emergency situations.
- Notify appropriate individuals in the event of accidents, attacks, or other incidents.
- Manage and diffuse disturbances involving guests or employees.
- Call for outside assistance when necessary.
- Complete incident reports documenting all Security/Loss Prevention-related incidents.
- Resolve safety hazard situations.
- Escort unwelcome individuals from the property without disrupting operations.
- Report to scenes of vehicle accidents or thefts.
- Complete a Loss Prevention shift summary/daily activity report.
- Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
- Conduct investigations and gather evidence as needed.
- Interview relevant parties during investigations.
- Support co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and guests with tact, respect, diplomacy, and confidentiality, while fostering positive working relationships.
- Collaborate with co-workers to promote teamwork and achieve common goals.
At the company, we believe in empowering each individual to create exceptional experiences for our guests. Join us to uphold the Gold Standards that define our service excellence and become part of a dedicated global team that prides itself on delivering unmatched luxury hospitality.
