About the Role / About the Job
The primary role involves maintaining safety and security within the property while providing assistance to guests and employees. This includes patrolling all areas of the property, monitoring security systems, conducting inspections, responding to emergencies, and managing disturbances. You will be a key player in ensuring the safety of all patrons and staff, documenting incidents, and completing daily reports.
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Responsibilities
- Patrol all areas of the property.
- Assist guests with room access and information.
- Monitor Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems.
- Lock property entrances when required.
- Conduct daily physical hazard inspections.
- Respond to accidents; contact EMS or administer first aid/CPR as required.
- Assist guests/employees during emergency situations and notify appropriate individuals in the event of incidents.
- Defuse guest/employee disturbances and call for outside assistance if necessary.
- Complete incident reports to document all Security/Loss Prevention related incidents.
- Handle interruptions and complaints; resolve safety hazard situations.
- Escort unwelcome persons from the property respectfully.
- Report to scenes of vehicle accidents/thefts and call for assistance using proper code responses.
- Complete a Loss Prevention shift summary/daily activity report.
- Maintain confidentiality of all Security/Loss Prevention and property reports/documents.
- Conduct investigations and gather evidence; interview relevant parties.
- Follow all company policies, report accidents, injuries, and unsafe conditions to the manager.
- Complete safety training and certifications; ensure a clean and professional appearance.
- Speak clearly and professionally; prepare and review written documents accurately.
- Develop and maintain positive working relationships with others; support team goals.
- Comply with quality assurance expectations and standards.
- Perform additional reasonable job duties as requested by supervisors.
Physical Requirements
- Stand, sit, or walk for an extended period.
- Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and more than 75 pounds with assistance.
- Use fine motor skills and hand-eye coordination.
- Perform tasks in narrow, confined, or elevated spaces.
- Navigate sloping, uneven, or slippery surfaces as well as stairs and service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience required.
- Supervisory Experience: No supervisory experience required.
- License or Certification: None required.
Equal Opportunity Employer Statement
We are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, inclusive of disability, veteran status, or other bases protected by applicable law.
