About the Role
In this role, you will be responsible for ensuring safety and security on the property by patrolling all areas, assisting guests with room access, and monitoring security systems. You will respond to emergencies and accidents, administer first aid/CPR as necessary, and compile reports on incidents. Your focus will be on maintaining a safe and welcoming environment for guests and staff while upholding the security and safety protocols of the organization.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
- Patrol all areas of the property and assist guests with room access.
- Monitor Closed Circuit Televisions, perimeter alarm systems, duress alarms, and fire life safety systems.
- Lock property entrances when required and conduct daily physical hazard inspections.
- Respond to accidents, contact EMS, or administer first aid/CPR as required.
- Assist guests and employees during emergency situations; notify appropriate individuals in the event of incidents.
- Defuse disturbances and call for outside assistance if necessary.
- Complete incident reports to document all Security/Loss Prevention-related incidents.
- Handle interruptions and complaints, resolving safety hazard situations.
- Escort unwelcome persons from the property without disrupting operations.
- Report vehicle accidents or thefts and call for assistance using proper code responses.
- Complete a Loss Prevention shift summary/daily activity report and maintain confidentiality of all related documents.
- Conduct investigations and gather evidence; interview relevant parties.
- Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
- Maintain a professional appearance; protect company assets and maintain confidentiality of proprietary information.
- Welcome and acknowledge all guests professionally, address service needs, and support individuals with disabilities.
- Develop and maintain positive working relationships to support team goals.
- Comply with quality assurance expectations and standards.
- Stand, sit, or walk for an extended period; move at speeds required to respond to situations.
- Handle objects weighing less than or equal to 50 pounds without assistance; handle heavier weights with assistance.
- Visually inspect tools, equipment, or machines and read various formats of information.
- Perform other reasonable job duties as requested by supervisors.
Requirements
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience required.
- Supervisory Experience: No supervisory experience required.
- License or Certification: None required; additional state licensing/registration may be necessary in some regions.
Benefits
- Join a portfolio of brands with a focus on professional development and career growth.
- Contribute to a culture that values diversity and inclusion, where unique backgrounds and talents are celebrated.
- Receive training in the Gold Standards of service that guide daily operations, ensuring an exceptional guest experience.
Every day, you will contribute to creating memorable experiences for our guests while embodying the essence of luxury hospitality.
