About the Role / About the Job
As a Security Officer, you will be responsible for maintaining a safe and secure environment for both guests and employees. This role involves various security duties including patrolling the property, securing rooms, assisting guests with access, conducting emergency response drills, and monitoring alarm systems. You will respond to accidents, administer first aid/CPR as required, and gather and complete reports while ensuring confidentiality. Your ability to defuse disturbances, comply with laws, and assist management in training and coaching efforts will be key to your success in this position.
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Responsibilities
- Patrol all areas of the property and secure rooms.
- Assist guests with room access and provide support during emergencies.
- Conduct emergency response drills and daily safety inspections.
- Monitor Closed Circuit Television and alarm systems.
- Authorize, monitor, and document access to secured areas.
- Respond to accidents, contact emergency services, and administer first aid/CPR as needed.
- Gather information and prepare detailed reports while maintaining confidentiality.
- Defuse disturbances in accordance with company policies.
- Resolve safety hazards and handle guest complaints effectively.
- Escort unwelcome persons from the property.
- Ensure compliance with alcoholic beverage control laws.
- Assist management in training, motivating, and coaching employees.
- Follow company policies and procedures including reporting accidents, injuries, and unsafe work conditions.
- Maintain a clean and professional appearance and uphold confidentiality of proprietary information.
- Welcome and acknowledge all guests according to company standards and anticipate service needs.
- Communicate clearly using professional language and prepare documents accurately.
- Develop positive relationships with coworkers to meet common goals.
- Ensure adherence to quality expectations and standards.
- Perform physical tasks including moving, lifting, carrying, pushing, and pulling objects weighing up to 50 pounds without assistance and more with assistance.
- Stand, sit, or walk for extended periods, move through confined or elevated spaces, and navigate uneven surfaces.
- Execute reasonable job duties as requested by Supervisors.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None required.
Work Environment
This position may require moving quickly in response to various situations, standing or walking for long periods, and regular physical activities such as lifting and moving items. The work environment will involve various indoor and outdoor settings with potential exposure to adverse weather and varying temperatures.
Benefits
- Competitive salary and comprehensive benefits package.
- Opportunities for training and development.
- A positive and inclusive work environment that values diversity.
- A chance to contribute to meaningful moments for guests and employees alike.
