ABOUT THE ROLE
Join the vibrant team at the company, a luxurious 5-star hotel located in the heart of the city's dynamic downtown district. With 1608 rooms across two towering structures, our property offers breathtaking views of Dubai's skyline and the water, along with an array of state-of-the-art amenities including a fitness center, outdoor pool, and Saray Spa. Our diverse dining options consist of 10 restaurants and lounges featuring global cuisines from Japanese to Italian, and we provide expansive event spaces of 80,000 square feet for various occasions. With close proximity to notable attractions like the Dubai Mall and Burj Khalifa, this is an excellent opportunity for those passionate about hospitality and service.
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RESPONSIBILITIES
As a key member of our team, you will be responsible for:
- Patrolling all areas of the property to secure rooms and assist guests with access.
- Conducting emergency response drills, daily safety inspections, and investigations.
- Monitoring Closed Circuit Televisions and alarm systems, and authorizing access to secured areas.
- Assisting guests and employees during emergencies, including administering first aid/CPR as required.
- Gathering information for reports and maintaining confidentiality of documents.
- Defusing disturbances and resolving safety hazards in accordance with company policies.
- Welcoming and acknowledging all guests, addressing their service needs, and maintaining communication with them in a professional manner.
- Supporting team members and fostering positive working relationships.
- Ensuring adherence to quality expectations and safety standards.
- Performing any additional reasonable job duties as requested by supervisors.
REQUIREMENTS
- Education: High school diploma or G.E.D equivalent.
- Related Work Experience: Minimum of 2 years of relevant work experience.
- Supervisory Experience: At least 1 year of supervisory experience preferred.
- Additional licensing/registration requirements may apply based on state regulations.
BENEFITS
We offer a comprehensive range of benefits to our associates:
- Competitive salary and excellent benefits including accommodation and meals on duty.
- Extensive learning opportunities and career development with opportunities for internal promotions.
- World-class training and recognition programs.
- Discounts on accommodation at over 8,000 hotels globally and discounted dining in our restaurants and bars.
- Medical and life insurance coverage.
- Supportive work environment with necessary tools for success in your daily tasks.
