M365 Cloud Solution Architect

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments.

Location
Saudi Arabia, Riyadh

Work Conditions

• 2 days/week in-office
• Travel: 25-50%

Responsibilities

• Be a trusted advisor driving Adoption and change management as well as business value through AI Transformation: Deliver strong Adoption and Change Management to support customers in realizing value and navigating their AI transformation journey.
• Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to secure long-term customer success and renewal through the effective use of Copilot Chat, Agents, and M365 Copilot.
• Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale.
• Explore growth opportunities by partnering with technical and sales teams to identify tailored solutions that drive expansion and business value realization.
• Achieve Customer Centric.