About the Role:
This position involves being at the forefront of agent-centric software development, focusing on AI code verification and governance. You will generate new leads and opportunities within an assigned account set, representing major strategic customers through upselling and cross-selling. Your role will be pivotal in ensuring strong customer relationships and delivering value throughout their journey with our commercial products.
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What You Will Do Daily:
- Generate new leads and opportunities within an assigned account set, focusing on the largest and most strategic existing customer base.
- Ensure minimum requirements are established, managed, and maintained with customers, such as quarterly business reviews.
- Onboard customers throughout their entire journey with the company's products.
- Develop relationships with key stakeholders within existing customer accounts.
- Size and quote customer software license needs.
- Negotiate and close upgrades to existing implementations.
- Interact with customers via phone, email, video conference, and on-site meetings as necessary.
- Support marketing efforts with account-based marketing campaigns.
- Engage in building, growing, and sharing sales team best practices.
- Accurately capture and report all aspects of account and opportunity information within the SFDC platform.
- Utilize Salesforce.com to track daily activity and accurately forecast opportunity pipeline.
The Experience You Will Need:
- Proven successful 7+ years in a B2B sales role, ideally in a SaaS or subscription model with a focus on customer relationships.
- Experience selling to the Middle East/MEA market.
- Proven expertise in account planning and prospecting, using various channels and tools such as Zoominfo and LinkedIn.
- Expertise in navigating and growing a pipeline in existing customer accounts, taking deals from Lead Qualification to Closed Won.
- Familiarity in supporting and selling to large enterprise customers, managing and negotiating enterprise deals exceeding $100k.
- Strong communication skills with executive-level contacts, delivering tailored value messages.
- Proficiency in Salesforce.com.
- Customer-centric focus, aiming for high customer satisfaction.
- Written and spoken English at a professional level.
- Solid communication and listening skills, with a capacity to handle objections and receive feedback.
- A collaborative team player who is self-driven and proactive.
Why You Will Love It Here:
- Dynamic work culture that values respect, kindness, and resilience.
- Emphasis on people skills alongside technical expertise, fostering a friendly and passionate environment.
- Flexible work policy, including 3 days in-office and 2 days remote work for those near office locations; certain locations operate fully remotely.
- Strong focus on continuous learning and skill development in a fast-evolving industry.
- Transparency with regular meetings and updates on organizational growth and success.
In-Office Culture:
- Emphasis on collaboration with three anchor days (Mondays, Tuesdays, and Thursdays) to enhance teamwork.
- Candidates should be based in the role's location, with relocation support available for the right candidates.
We Value Diversity, Equity, and Inclusion:
- Commitment to fostering a diverse and inclusive work environment, valuing different backgrounds, perspectives, and cultures.
- Proud equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, gender, or other identities.
- Accommodations available upon request.
- All offers contingent on background check and reference verification.
