About the Job:
Assist our International Services team in delivering mission-critical IT and communication solutions. This internship offers hands-on experience with mission-critical software applications, AI, and automation used in command centers.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities:
- Shadow & Learn: Support senior engineers in troubleshooting mission-critical IT and Radio systems.
- Incident Support: Assist in tracking system performance and documenting incident resolutions.
- Cross-Functional Collaboration: Work with web, mobile, and middleware teams to understand complex technical workflows.
- Documentation: Help prepare reports for customer meetings regarding service availability.
- SLA Awareness: Learn how to monitor and maintain Service Level Agreements (SLAs).
Basic Requirements:
- Recent graduate in Engineering or Computer Science.
- Basic understanding of Networking, IT systems, or Wireless Communications.
- Strong desire to learn mission-critical technologies.
- Language Requirements: Bilingual proficiency in English and Arabic is required.
Work Conditions:
Travel Requirements: Under 25%
Relocation Provided: None
Position Type: Intern
Company Overview:
At the company, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property, and places. Our solutions foster collaboration that’s critical for safer communities, schools, hospitals, businesses, and ultimately, nations. Connect with a career that matters, and help us build a safer future.
Department Overview:
The Services team at the company covers the Asia, Middle East, and Africa region, providing on-site support and managed services. We deliver customer-focused, leading-edge, end-to-end solutions tailored to each customer’s unique environment, primarily for clients in the public safety government sector and the energy & natural resources industry.
EEO Statement:
The company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally-protected characteristic.
We pride ourselves on a people-first and community-focused culture, empowering every employee to be their most authentic self and perform their best work to deliver on the promise of a safer world. If you’d like to join us but feel you don’t quite meet all the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
