About the Role
Join our International Services team as an intern and gain hands-on experience in delivering mission-critical IT and communication solutions. This role will allow you to work with advanced software applications, AI, and automation utilized in command centers, providing valuable exposure to the technologies that contribute to safer communities.
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Key Responsibilities
- Shadow & Learn: Support senior engineers in troubleshooting mission-critical IT and Radio systems.
- Incident Support: Assist in tracking system performance and documenting incident resolutions.
- Cross-Functional Collaboration: Work with web, mobile, and middleware teams to understand complex technical workflows.
- Documentation: Help prepare reports for customer meetings regarding service availability.
- SLA Awareness: Learn how to monitor and maintain Service Level Agreements (SLAs).
Basic Requirements
- Recent graduate in Engineering or Computer Science.
- Basic understanding of Networking, IT systems, or Wireless Communications.
- Strong desire to learn mission-critical technologies.
- Bilingual: Proficiency in English and Arabic is required.
Travel Requirements
Relocation Provided
Position Type
Referral Payment Plan
Equal Opportunity Employer
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We embrace a people-first and community-focused culture, empowering every individual to be their most authentic self and do their best work.
