Managed Services Sales and Solutioning Senior Analyst

The Managed Services (MS) Sales and Solutioning Senior Analyst plays a critical role in supporting the go-to-market strategy, pre-sales, and design of client-centric managed services solutions in our Business Outcomes pillar (Finance, Procurement, HR). The role bridges pre-sales activities, solution design, proposal development, and engagement with clients and internal teams to ensure commercially viable and operationally sound MS solutions.

Roles and Responsibilities

• Solution Design & Development

  • Assist in shaping and tailoring managed services solutions that address client requirements
  • Develop functional and technical solution components, including workflow, process automations, SLAs, governance structures, and org models
  • Support development of pricing models aligned to profitability targets and delivery capabilities.

• Proposal and Bid Management

  • Contribute to bid strategy and develop solution content for proposals (e.g., value proposition, approach, staffing models, SLAs, etc.)
  • Coordinate with internal teams to ensure alignment with delivery, risk, and pricing stakeholders

• Sales Enablement & Client Engagement

  • Participate in client discovery sessions to gather requirements and present solutions
  • Develop marketing collateral and thought leadership to support sales discussions
  • Build reusable solution components and contribute to the MS solution knowledge base

• Market & Competitive Intelligence

  • Conduct market research and competitor benchmarking to inform solution differentiation
  • Maintain knowledge of industry trends, emerging technologies, and best practices in managed services

• Operational & Delivery Alignment

  • Liaise with delivery teams to validate feasibility, cost, and resource implications of proposed solutions
  • Assist in the transition from sales to delivery, including handover documentation and stakeholder alignment

Expected Skills

• Strong analytical and problem-solving skills; ability to assess and structure complex solutions
• Excellent PowerPoint skills, with the ability to storyboard and develop executive-ready slides
• Excellent Excel skills and ability to independently model complex solutions
• Effective communicator with strong writing and presentation skills
• Ability to manage multiple priorities under tight deadlines and in a fast-paced environment
• Experience in managed services, shared services, or global business process outsourcing
• Experience developing proposals for corporate services solutions (Finance, Procurement, HR)
• Understanding of managed services solutions & pricing structures a plus (FTE-based, output-based, consumption-based)

Required Language Skills

• Proficient in written and spoken English and Arabic

Minimum Education and Specific Qualification

• Bachelor’s degree in Business, Engineering, Technology, or related field

Years of Experience

• 4–6 years of experience in an international managed services, shared services, or global business outsourcing organization or Big 4 firm

Travel Requirements

• Up to 20%

Available for Work Visa Sponsorship?

• Yes

Government Clearance Required?

• Yes