Management Consultant / Customer Success Strategy Manager

What you get to do in this role:

Customer Advisory

• Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying the company methodologies.
• Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges.
• Document and present insights and recommended solutions to meet customer goals.

Sales and Customer Success Advisory

• Work with sales and customer success to help determine account plans and sales strategy for accounts in the region.
• Provide expertise to help assess and prioritize accounts and strategies.
• Provide full lifecycle business outcome and value realization advice.

Thought Leadership

• Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.).
• Improve current methods and frameworks.
• Work with and enable the company teams on a business consulting approach to sales.

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 10+ years of relevant experience as a Management consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor.
• Executive / leadership experience working on digital transformation projects or enterprise software deployments preferred.
• Experience developing C-Level relationships with an ability to simplify and communicate complex topics to an audience.
• Ability to travel up to 40% of the time.

Location:
Riyadh, Saudi Arabia