Overview
The Global Partnerships team is looking for a Manager, Account Management to drive our digital assets and blockchain customer strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, digital assets and blockchain technological developments, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
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Location
Dubai, United Arab Emirates
Role
In this client-facing position, you will:
- Manage all global account management tasks in line with Mastercard best practices and ensure that we successfully deliver on our strategy, achieve our commercial targets, and remain a critical partner to leading crypto and blockchain native companies around the world.
- Drive relevant product innovation based on the feedback we receive from our customers.
- Further embed Mastercard in the global crypto and blockchain industry by establishing relationships with exchanges, wallets, layer 1, onramps, and similar relevant entities.
- Deliver on Mastercard acquiring and issuing revenue targets and product targets, driven by the digital assets and blockchain segment.
- Partner with key global, regional and market-based stakeholders (Core, Services, Finance, Franchise, LFI, Marketing, Coms as well as regional and market-based teams) to drive business and ensure that Mastercard proactively shapes the future of the digital economy.
- Review and expand our target segments, based on new opportunities and new products Mastercard has launched.
Requirements
The ideal candidate for this position should:
- Have experience in business development and account management.
- Have relevant experience in the blockchain and crypto ecosystem and bring a relevant network of contacts.
- Feel comfortable working within a fast-paced, ambiguous and highly innovative environment.
- Look for complementary products or services that can also help the customer.
- Possess strong presentation and communication skills.
- Have a strong work ethic with a high sense of urgency and ownership.
- Be able to travel internationally as needed.
- Hold a Bachelor’s or MBA (especially with a focus on strategy, finance, entrepreneurship, or technology management).
