Manager Business Architect

The Manager - Business Architect is accountable for end-to-end requirement discovery, detailing, and scope integrity for large Capex-funded initiatives. The role ensures that business objectives are translated into clear, complete, testable, and execution-ready requirements, enabling predictable delivery and effective portfolio planning. Positioned within Demand & Portfolio Management, the role focuses on demand shaping, requirement quality, dependency clarity, and scope stability, acting as the bridge between Business intent and delivery execution.

Key Accountabilities

• Lead structured requirement gathering with Business, Product, Operations, and IT stakeholders for Capex initiatives.
• Own the creation and maintenance of high-quality requirement artefacts (BRDs, epics, features, user stories, acceptance criteria).
• Partner with Project Owners to shape Capex initiatives into delivery-ready demand with defined scope, priorities, and dependencies.
• Act as a guardian of requirement scope once Capex initiatives are approved, assessing the impact of requirement changes on scope, timelines, capacity, and cost.
• Facilitate requirement walkthroughs, refinement sessions, and alignment workshops to ensure consistent understanding of scope across Business, IT, and vendor teams.

Qualifications, Experience and Skills

• Minimum Bachelor in Information Technology/Information Services/Computer Science.
• Certifications such as Project Management and Agile Methodologies are a must.
• 8–12 years of experience in requirement management, business analysis, or product ownership roles.
• Proven experience supporting large Capex-funded programs.
• Strong requirement elicitation, analysis, and documentation skills.
• Excellent facilitation and stakeholder management capabilities.
• Experience in large telecom or enterprise IT environments (BSS/OSS preferred).
• Proficient with Jira, Confluence, and requirements traceability practices.

Success Measures

• Capex initiatives entering delivery with clear, stable, and complete requirements.
• Reduced rework, clarifications, and scope churn during execution.
• Improved estimation accuracy and delivery predictability.
• Higher business satisfaction with requirement clarity and outcomes.