The Manager - Business Continuity is responsible for conducting Business Continuity and Risk Assessments, performing Business Impact Analysis, creating Business Continuity Plans, Crisis Management Plans, and coordinating Incident/Crisis Response. This role includes conducting regular testing & training, preparing and circulating reports and dashboards, and leading internal and external audits.
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Responsibilities:
- Conduct risk and impact analysis to identify critical processes, recovery objectives, and necessary resources.
- Design and develop Business Continuity plans and implement agreed-upon recovery strategies.
- Coordinate with functional subject matter experts during a crisis to manage disruption effectively.
- Ensure regular exercises are conducted to test the effectiveness of plans and train employees on their roles and responsibilities.
- Collaborate with various internal and external stakeholders to ensure preparedness.
- Maintain consistent documentation standards and create and circulate BCM program status reports.
- Identify process redundancies and recommend solutions including automation opportunities.
- Assist countries in building and deploying BCM teams.
- Identify training needs and coordinate with HC to facilitate required training.
Requirements:
- Bachelor’s degree in a relevant field.
- Post qualification in Finance/Audit and/or Information Systems.
- Deep understanding of business processes, systems, crisis management, and data backup and recovery processes.
- Certifications such as Certified Business Continuity Professional (CBCP, CBCI, MBCI) or ISO 22301 Lead Implementer/Manager.
- 5+ years in a similar position or with Finance/Audit/BCM experience.
- Experience in the retail business is an advantage.
What We Offer:
At the company, we foster a friendly environment where everyone shares positive vibes and excitement about our future. Join us and work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
