About the Role
Let your career take off with the World’s Leading Airline. Work in the forefront of the airline and travel industry, with an airline that has reimagined the flying experience through its pioneering products and services. If you would like to be involved in a true, transformational journey, now is the time.
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As a Manager, Cabin Appearance, you will oversee and control operations to provide prompt intervention and resolution in case of issues, delays or disruptions, ensuring safe, secure and on-time running of operations.
Responsibilities
- Provide day-to-day direction and guidance to ensure consistent, safe, reliable delivery of operations and services
- Manage recurrent and extraordinary operational issues to ensure timely service recovery and compliance with regulations and internal procedures
- Create and monitor working shifts to ensure staff availability and proper allocation of resources according to safety/quality standards and regulations by reviewing and approving roster and overtime payments (if any) for staff involved in Cabin Appearance functions
- Conduct briefing and de-briefing sessions on assigned activities to identify and provide advice on areas of improvement
- Create and publish operational instructions and reports to support best practices knowledge exchange and reduce risks
- Coordinate and communicate effectively with relevant stakeholders to ensure on-time and continuous operations
- Monitor operations adherence to hygiene, quality, and overall standards to ensure continuous compliance with standards and regulations
- Monitor and guide usage of equipment, machinery, and installations to assure adherence to safety principles
- Assist in administration activities and operations tracking to provide periodic reporting on performed activities
- Review and finalize relevant operational documents (e.g. HACCP) to prove compliance with regulations
- Monitor conditions of equipment, machinery, and installations to ensure proper maintenance
- Coach, guide and provide informal/formal feedback to the staff to support skills development and service improvement
- Guide and support outstations on queries raised regarding Cabin Appearance
- Monitor and escalate operational compliance reports (OCRs) and ground service reports (GSRs) raised against Cabin Appearance functions and staff, and communicate with the concerned stations/staff/stakeholders for corrective action
- Monitor and ensure that the overall cabin appearance standards and equipment are maintained as per service level agreements (SLA)
- Review overall and ground handling agent invoicing processes to ensure accurate and timely processing
- Review and approve all purchase orders raised for Cabin Appearance function
Qualifications
- Minimum Diploma (2 years or more)
- Minimum of 5-7 years of work experience within a relevant field
Additional Information
This airline is more than just the UAE’s national carrier - it is shaping the future of global aviation. From its hub in Abu Dhabi, it connects people across continents and cultures, while driving an ambition to double the fleet, expand the network, and grow its people for a new era of excellence. Join and become part of a vision where the world is your workplace and extraordinary experiences take flight.
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent this airline. They will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.
