About the job
The company is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide, and our headquarters is in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
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Job Description
As a key player in our Logistics Rider vertical, you will be responsible for the following key areas:
Product Roadmap Planning:
- Engage closely with local Heads of Logistics / Performance Managers, Regional Functional Heads, and Product Owners to gather product requirements.
- Build strong business cases outlining the problem and opportunity size.
- Lead the prioritization process every 6 months, aligning it with logistics OKRs and the needs of local and regional logistics teams.
- Coordinate and communicate the product roadmap across all teams involved.
New Feature Development And Rollout:
- Support central product teams through problem discovery, development, testing, and rollout phases.
- Identify and monitor success metrics, including the setup of reporting dashboards.
- Relay new developments to key stakeholders both pre and post go-live.
Bugs & Product Issues:
- Assist countries in addressing product and tech-related issues while evaluating their impact.
- Act as the primary contact during product emergencies.
- Prioritize and escalate critical bugs to product support teams for prompt resolution.
Qualifications
Educational Background:
- Bachelor’s degree required. Advanced degrees or certifications in data analytics or product management will be a plus.
Experience:
- A minimum of 3 years of experience, preferably in logistics, product management, or related roles. Experience in food delivery, e-commerce, or q-commerce sectors will be highly advantageous.
Technical Skills:
- Ability to interpret and work with complex data sets to derive meaningful insights and actions.
- Strong analytical and data-driven problem-solving skills.
- Ability to diagnose issues and come up with effective solutions quickly.
- Good knowledge and experience of SQL and BigQuery, as well as reporting tools (Google Looker Studio).
Soft Skills:
- Excellent English communication skills, both written and spoken. Arabic is a plus but not essential.
- Capable of conveying complex ideas clearly to a diverse audience across different markets and teams.
- Proven ability to prioritize, manage, and complete multiple initiatives simultaneously with minimal supervision.
- Experience in managing multiple stakeholders, both internal and external, to ensure smooth product operations.
