Manager - Housing Services (DEL 3)

About the Role
The Manager - Housing Services is responsible for overseeing and managing all aspects of housing services provided to employees and their families. This role is essential in ensuring a high standard of living for staff, contributing to employee satisfaction and retention within the community.

Key Responsibilities

• Develop and implement housing service policies and procedures that align with the company's mission and vision.
• Manage the allocation of housing units, ensuring fair and efficient distribution based on company guidelines.
• Oversee maintenance, repairs, and general management of housing units to ensure a safe and comfortable living environment for residents.
• Conduct regular inspections of housing properties to ensure compliance with safety regulations and quality standards.
• Serve as the primary point of contact for housing-related inquiries and concerns from employees, resolving issues promptly.
• Collaborate with various departments to plan and execute housing services that support the attraction and retention of top talent.
• Maintain accurate records of housing assignments, maintenance requests, and resident feedback.
• Prepare and manage the budget for housing services, ensuring efficient use of resources and adherence to financial targets.
• Provide leadership and guidance to a team of housing service staff, promoting professional development and a positive work environment.
• Generate reports on housing utilization, satisfaction levels, and recommendations for improvements in services.

Qualifications

• Bachelor’s degree in Real Estate Management, Hospitality Management, Business Administration, or a related field.
• Significant experience in housing management or facilities management, preferably in the context of employee housing or large residential complexes.

Years of Experience

• A minimum of 5 to 7 years of experience in housing services management or related fields.

Skills

• Strong leadership and team management capabilities.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
• Proficient in budgeting and financial management.
• Solid problem-solving abilities and an understanding of housing regulations and best practices.
• Proficiency in relevant software tools for property management and reporting.

Comprehensive Benefits Package
Details on the comprehensive benefits package are available upon request.