Manager, Innovation & Partnerships

The Manager, Innovation & Partnerships is responsible for identifying, evaluating, and delivering innovative initiatives and strategic partnerships that enhance retail fuel, convenience, and mobility experiences. The role drives the execution of digital, AI, and technology-enabled solutions that create measurable customer value and commercial impact. It serves as a bridge between business, technology, and external partners to accelerate innovation adoption while ensuring scalability, governance, and return on investment.

Key Accountabilities

• Support the development and execution of the innovation roadmap aligned with customer experience, retail growth, and digital transformation priorities.
• Drive the deployment of AI enabled use cases that enhance customer engagement, personalization, and operational efficiency.
• Identify, evaluate, and onboard strategic technology, digital, and innovation partners aligned with business needs.
• Develop detailed business cases for innovation and partnership initiatives, including cost, benefits, and risk assessments.
• Contribute to the development of innovation standards, processes, and governance frameworks.

Qualifications

• Bachelor’s degree in Engineering / STEM, Business, Technology Management, Information Systems, or a related field.
• MBA or postgraduate qualification in Innovation, Strategy, or Digital Transformation is preferred.

Experience & Skills

• 12 years of experience in innovation management, digital transformation, partnerships, or related roles.
• Proven experience delivering innovation initiatives within complex, enterprise environments.
• Extensive experience leading complex digital transformation programs.
• Proven experience leading, developing, and managing high performing, multidisciplinary teams.