About the Job:
As a Manager, IT and Projects at Emirates NBD, you will be responsible for managing applications and systems support while closely coordinating with your team to deliver in-house development of reports and changes. Your primary aim will be to reduce IT and vendor costs for the business while effectively managing stakeholder needs.
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Key Responsibilities:
- Provide first-level support to business users, covering application, systems, training, change management, and reporting.
- Liaise with the Emirates NBD Group IT platform for issue resolution and vendor escalations.
- Drive new initiatives and core application changes from business requirements to post-go-live support.
- Build and maintain strong system workflow knowledge to suggest improvements in processes, data management, and automation.
- Manage vendor relationships and ensure requirements for outsourced services are met.
Skills and Experience:
- Bachelor’s degree in electronics/computer science/computer applications/information technology or related field.
- Professional certifications and strong business knowledge in the asset management industry.
- At least 5 years of experience in application support and 4 years in software development.
- Familiarity with programming languages such as C, C++, JAVA, ASP .Net, C#, VB, SQL, PL/SQL, and SSRS.
What We Offer:
- Competitive salary package
- Strong emphasis on work/life balance
- Generous annual leave entitlement and private healthcare
- Access to world-class learning and development platforms
- Preferential banking facilities for employees
Why Join Us:
Emirates NBD aspires to be an employer of choice, facilitating opportunities for employees to unlock their potential through upskilling and building new digital skills. We are committed to creating an inclusive environment where every employee feels engaged and valued.
Language Requirements:
- Language proficiency requirements are not specified but proficiency in English is typically expected in a business environment in Dubai.
