We are looking for a highly skilled Manager – IT Data Center Operations to oversee the management, security, and efficiency of our data center infrastructure. The role involves ensuring high availability, operational excellence, and compliance with IT standards while leading a team responsible for day-to-day data center operations.
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Key Responsibilities:
- Lead, manage, and monitor daily data center operations to ensure optimal performance and uptime.
- Oversee server, storage, virtualization, and backup infrastructure management.
- Ensure compliance with IT security policies, audit requirements, and disaster recovery plans.
- Manage incident, problem, and change management processes in alignment with ITIL standards.
- Collaborate with application, network, and security teams to support business continuity.
- Plan and execute data center capacity management, upgrades, and new deployments.
- Drive automation and process improvements for operational efficiency.
- Manage vendor relationships, service level agreements (SLAs), and annual maintenance contracts.
- Prepare and maintain operational documentation, SOPs, and compliance reports.
- Lead, mentor, and develop the data center operations team.
Requirements:
- Bachelor’s/Master’s degree in Computer Science, Information Technology, or a related field.
- Minimum [X] years of experience in IT infrastructure and data center operations, with at least [Y] years in a leadership role.
- Strong knowledge of data center infrastructure (servers, storage, virtualization, networking, power, and cooling).
- Hands-on experience with virtualization platforms (VMware, Hyper-V, etc.) and backup solutions.
- Familiarity with ITIL practices and data center security standards (ISO 27001, SOC, etc.).
- Experience in disaster recovery, high availability, and capacity planning.
- Excellent leadership, problem-solving, and communication skills.
- Ability to manage multiple projects and priorities in a dynamic environment.
Location:
United Arab Emirates (On-site)
Work Conditions:
Full-time
Language Requirements:
(If applicable, add any specific language requirements here.)
