About
At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Manager, IT Tooling and Metrics.
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At Emirates IT, we are dedicated to staying ahead of the curve by embracing the latest technologies and strategies to streamline integration processes and enhance infrastructure efficiency. As a valued member of our team, you will play a pivotal role in managing and optimizing our integration landscape, ensuring smooth data flow and system interoperability across our enterprise platforms. If you are passionate about creating seamless integration solutions and driving technological excellence, we invite you to apply and contribute to the success of Emirates Group.
As Manager, IT Tooling and Metrics, you will lead the development and implementation of IT enablement products and performance metrics capabilities for Group IT. Ensure centralized management of EGIT’s products to provide a connected experience and maximize value.
Key Responsibilities
- IT Tooling Strategy & Investment: Define and drive the strategy, vision, and roadmap for IT enablement products and tools.
- IT Internal Product Management: Provide long-term IT product roadmaps to IT business owners.
- IT Tooling Implementation: Lead the selection, implementation, and maintenance of IT tools and systems supporting EGIT’s operational needs.
- Backlog Management: Serve as the entry point for IT-4-IT enablement tools and products.
- IT Performance Metrics: Design and implement a metrics framework to measure IT performance.
- Team Management: Coach and mentor a team of high performing IT professionals, providing continuous feedback and facilitating professional development.
Qualifications & Experience
This job might be for you if you have:
- Degree or Honours (12+3 or equivalent) in Computer Science or Operations Research, Marketing Science, or Information Systems
- 12+ years of relevant experience
- SAFe trained and certified
- 10+ years Information Technology experience
- Minimum 3 years experience of scaled agile and other delivery frameworks
- Proven ability in scaled agile and other delivery frameworks
- Experience in designing knowledge management strategies and solutions for large organisations
Salary & Benefits
Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance, and more.
