Manager Outreach & Stakeholder Relations (UAEN)

About the Role
This position is responsible for leading the design, outreach, protocol, and partnership engagement strategies for the organization. The role focuses on strategic stakeholder engagement, protocol governance, partnership development, and performance management to ensure all activities are aligned with the organization’s mission and reputation.

Key Accountabilities:

• Lead the design and execution of outreach strategies to enhance brand visibility and engagements locally, regionally, and globally.
• Exercise ownership and decision-making in setting outreach priorities.
• Oversee and approve protocol planning and governance for corporate events, delegations, and VIP visits.
• Represent the brand in high-level engagements with government entities, embassies, and strategic partners.
• Ensure protocol standards and approvals are met for all VIP-level engagements.
• Develop and manage strategic relationships with senior partners, embassies, VIP offices, and government entities.
• Oversee CRM systems, reporting, and day-to-day updates and tracking.
• Lead project planning, monitoring, and reporting systems to ensure delivery of outreach and protocol initiatives.
• Delegate operational and clerical tasks as appropriate.
• Ensure management and monitoring in line with overall plans.
• Create proposals for partnerships with main government partners, overseeing their design and presentation to maintain relationships.
• Track and conduct follow-ups with partners on partnership agreements and deliverables.
• Organize and supervise the activities of the team to ensure efficient work consistent with operating policies and procedures.
• Manage the team, overseeing performance management, recruitment, training, and development to ensure high engagement and competences within a motivated work environment.
• Provide on-the-job training and continuous feedback to support team members' professional development.
• Develop and implement a structured plan to support the growth and development of UAE Nationals within the team.
• Complete all relevant reports accurately and on time, ensuring compliance with international corporate governance principles and shareholder requirements.

Qualifications
Preferred Qualifications:

• Bachelor’s degree in marketing, communications, public relations or a related discipline.
• MBA is an asset.

Preferred Experience:

• At least 6 years of experience in outreach, corporate relations, stakeholder relations, and communications, demonstrating a successful track record in the field or equivalent experience.

Job-Specific Skills:

• Exceptional communication (verbal and written) and interpersonal skills, leading to a consultative approach within a corporate/multifunctional environment.
• Strong understanding of the complexities and challenges of driving/building a project delivery culture, along with strong project management skills.
• Knowledge of strategic communications and outreach initiatives.
• Excellent sales and presentation skills in written, visual, and verbal communication.
• Effective knowledge of digital marketing and digital platforms for hosting programs.
• Proficient in CRM systems (Salesforce preferred).
• Strong event management skills, capable of working across various areas (administration, marketing, budget tracking).
• Experience in creating educational programs (content development, assessment, and reporting).
• Excellent computer literacy, especially in Word, Excel, PowerPoint, and Outlook.
• Strong ability to plan, organize work, and prioritize projects effectively.
• Excellent time management skills and attention to detail.
• UAEN candidates ONLY.

Additional Information
NOTE: THIS ROLE IS FOR UAE NATIONAL ONLY
As part of the application process, personal information about candidates will be collected, stored, and processed in accordance with the Candidate Privacy Notice, which details the purposes for which the data is processed.

Business unit: Brand & Strategic Initiatives
Division: Zayed Sustainability Prize