Manager, Product Management, Commercial – T&E

About the role
The Commercial segment represents a $4.9T opportunity for the region, and the Commercial Platforms are key differentiators to win and grow the Commercial business for the company. The Product Manager will work directly with the regional lead T&E/B2B lead supporting Smart Data scaling in the region, execute on the strategy, and oversee issuers onboarding to drive revenue. The Product Manager is also responsible for ensuring end-to-end quality of Smart Data features/enhancements at the regional level.

The role is responsible for:

• Management of assigned custom client requests, issuers training, and ad-hoc support for the Smart Data portal
• Identifying at-risk processes and implementing actions to mitigate challenges and reduce time to revenue
• Supporting development, execution, and delivery of product features into the market
• Contract and billing management, product performance
• Tracking Smart Data KPIs and identifying opportunities for growth

Requirements

• Experience in product management and development
• Customer-centric focus, with the ability to manage internal and external stakeholders (clients, internal partners, 3rd party partners)
• Strong relationships with global counterparts
• Ability to create a network within Product, customer delivery, and customer support
• Deep knowledge of the company Smart Data suite and the entire commercial transaction flow
• Ability to understand and translate customers’ expectations, working with the account team to deliver

All About You
Experience:

• Background preferred in one or more of the following:
  • Product management and development
  • Agile Development
  • Technology Development & Operations
  • Commercial products or commercial payments
• Strong communication and collaboration skills
• Ability to interact with, influence, and build consensus across a variety of internal business units, external partners, and service providers
• Familiarity with PME framework
• Undergraduate degree required; MBA preferred

Location
Dubai, United Arab Emirates