About the Role
The Merchant Cloud Gateway Core Processing regional product management team is at the forefront of payments innovation. This team is dedicated to enabling seamless, scalable, and secure customer experiences through the company Merchant Cloud’s connected capabilities. As part of this team, the Product Manager will be instrumental in advancing the Gateway Core Processing portfolio across various payment rails, including Domestic, International, Alternative Payment Rails, and Card Present capabilities. This role focuses on translating market needs into commercially viable, scalable solutions that enhance the company’s payment offerings across priority markets.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Key Responsibilities
- Own the roadmap development, prioritization, and execution for defined focus areas, ensuring alignment with EEMEA and global strategic objectives.
- Prioritize product development initiatives in accordance with the Gateway Core Processing strategy, customer demand, commercial opportunity, and delivery readiness.
- Design and conduct user and market research, including customer interviews, to identify pain points, motivations, unmet needs, and growth opportunities.
- Ensure consistent alignment between business priorities, customer outcomes, product requirements, and technology delivery objectives.
- Oversee the creation of clear, high-quality technical and business requirements to support effective execution and delivery.
- Drive go-to-market planning, commercialization, and adoption of new and enhanced Core Processing products and capabilities.
- Build trusted working relationships with internal and external stakeholders, including regional teams, customers, technology partners, commercial teams, and delivery functions, to achieve product objectives and ensure successful market execution.
All About You
- Proven experience in agile product management, ideally within payments, financial services, technology, or a related discipline.
- Strong understanding of payment products, gateway services, processing platforms, or financial technology solutions is preferred.
- Analytical, structured, and solutions-oriented mindset, with the ability to develop insight-led recommendations and drive thought leadership.
- Experience designing, executing, and synthesizing user research to improve customer value, user experience, product adoption, and long-term engagement.
- Strong awareness of competitive offerings, customer expectations, regulatory considerations, and industry trends, with the ability to translate insights into actionable product decisions.
- Demonstrated ability to collaborate effectively across cross-functional teams to deliver high-quality products, capabilities, and customer outcomes.
- Excellent written and verbal communication skills, including the ability to engage confidently with customers, senior stakeholders, and cross-functional partners.
- Highly organized, with the ability to manage multiple priorities, navigate ambiguity, and deliver outcomes in a fast-paced environment.
- Working knowledge of product management practices and tools, including market assessments, product plans, roadmaps, business cases, pricing inputs, timelines, and research outputs.
- Bachelor’s degree in business, technology, or a related field, or equivalent professional experience.
- Technical background, such as Computer Science or a related discipline, is advantageous.
- Advanced degree or relevant professional certification is preferred but not required.
Corporate Security Responsibility
All activities involving access to the company assets, information, and networks come with an inherent risk to the organization. Therefore, it is expected that every person working for, or on behalf of, the organization is responsible for information security and must:
- Abide by security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violations or breaches; and
- Complete all periodic mandatory security trainings in accordance with guidelines.
