Manager Projects & Insights

About the Role
As a Manager in the CEO Office Team, you will play a critical role in driving the company's growth and success by assisting in the development and execution of strategic plans and innovative initiatives. You will collaborate with cross-functional teams to identify and implement strategic projects that optimize operations, enhance customer experience, and drive revenue growth. We’re looking for a self-starter with a proactive mindset, who can understand drivers that are important to a rapidly growing business. The best candidates will be those with a consulting or strategy background and an analytical mindset, who want to be close to the core of the business.

What’s on Your Plate?

Strategic Planning & Governance
This role will help own the strategic roadmap, drive goal-setting, and assist in the evaluation of multiple opportunities across the organization.

• Own the company's strategic roadmap and goal-setting cycle, including half-yearly ambition-setting on big bets and commitments across functions and markets.
• Orchestrate and manage the company's monthly and quarterly performance review cycle, coordinating across markets, functions, and with the company, to ensure consistent, accurate and timely reporting.
• Shape the strategic plans and initiatives that decide where the company invests next, from new verticals to competitive response, working directly with c-suite and leadership.
• Evaluate and prioritize strategic initiatives based on financial viability, operational feasibility, and impact on key performance indicators, and build the business cases, financial models, and presentations that support decision-making and secure the resources needed.

Analysis, Insights & Executive Reporting
This role will help turn company and market data into the insights, analysis and materials that inform executive, board, and investor conversations.

• Support the development of analysis and materials for quarterly earnings calls, board meetings, annual reports, and investor presentations, partnering closely with the CFO, CEO, and Investor Relations team.
• Lead external and internal conversations on forward-looking initiatives that unlock new growth, including emerging technology-led workstreams shaping the future of the business.
• Support the leadership team in preparing reports, presentations, and recommendations for internal and external stakeholders. We are looking for a strong cross-group collaborator; who has the ability to communicate effectively with senior leadership.

Market & Competitive Intelligence

• Own recurring competitive intelligence across global and regional peers, tracking market trends, case studies, and quarterly financial benchmarking, including work with external partners.
• Conduct deep, complex data retrieval and analysis to identify emerging trends, opportunities, and threats to the business, and turn it into compelling recommendations for leadership.

Special Projects

• Lead high-visibility projects sponsored directly by the CEO, and drive execution across the business.
• Lead cross-functional projects spanning regional functions, local markets, and central teams to gather insights, align strategies, and execute projects effectively; including managing and leading CEO-sponsored projects end-to-end to drive change management on strategic and operational shifts.

Qualifications

• 6+ years' experience in top-tier consulting, investment banking, strategy, or a strategy/ops role inside a fast-paced, venture-backed consumer tech, e-commerce, or marketplace business.
• Bachelor's degree in Business Administration, Strategy, Innovation, or a related field. A Master's degree is a plus.
• Sharp analytical and financial modeling skills; comfortable building a business case from a blank page and defending the numbers to senior leadership.
• Innovative mindset, with a passion for identifying and implementing new strategies, technologies, and processes to drive business growth.
• Excellent project management, communication, and interpersonal skills, with the ability to collaborate effectively with stakeholders at various levels.
• Executive presence, able to represent the CEO Office independently in front of country GMs, functional leads and stakeholders.
• A true self-starter who manages through ambiguity and owns outcomes end-to-end.
• Genuine fluency with modern AI/GenAI tools (e.g., Claude, ChatGPT, agentic workflows); used to complement your own output.
• Last but not least, we are looking for someone who brings an ambitious, fun, and positive energy to the workplace; motivating and inspiring team members to enjoy and excel in their roles.