About the Role
The company seeks to appoint a Manager, Research Impact and Intelligence reporting to the Director for Research Institute Strategy and Public Engagement. The Manager, Research Impact and Intelligence in the Research Institute (RI) is responsible for measuring RI-funded research impact through collecting and evaluating data on a wide variety of outcomes, including citations, patents, policy mentions, media coverage, and societal changes. The Manager is further responsible for generating strong research intelligence for the RI, by creating and leveraging validated data ecosystems to identify trends and benchmark against peers, in cultivating actionable insights which inform RI strategy.
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Key Responsibilities
Strategy Frameworks
- Develop and improve institutional systems for tracking and evidencing research activities and achievements of RI-funded research at the company
- Coordinate the design, implementation, and monitoring strategies for streamlined, purposeful data collection, data management, and reporting pipeline for the Research Institute, in collaboration with any other company units with which RI data overlaps, as applicable (e.g. Research Administration Services (RAS); Institutional Research (RI), External Relations and Communications (ERC); Research Translation and Entrepreneurship (RTE), Strategy and Partner Relations, etc.)
Data and Intelligence Analysis
- Analyze and synthesize research metrics, evaluation data, translating it into research intelligence
- Leverage the frameworks established internally alongside available external tools and metrics, to establish routine production of digestible visuals and highlights that can be used for reports and presentations, with the aim to support institutional decision making, or as applicable, the reporting efforts of other company units
Reporting and Dissemination
- Lead the annual collection, validation, and deep analysis of progress/final reports for RI-funded awards
- Serve as lead point of contact for all other recurring and ad hoc data requests for the RI, showcasing progress and highlights in ‘fit for purpose’ manner based on scope and audience while adhering to applicable company information security and confidentiality policies and procedures, reporting any discrepancies, institutional risks or data breaches accordingly
Stakeholder Engagement
- Collaborate with internal teams and external partners (such as policy makers, funders, and the public) to promote research outcomes
- Coordinate with RI operations team on the programmatic development for the annual RI Day event, ensuring that vision and content are strongly developed and that the event is well-promoted and communicated to relevant stakeholders
- Monitor and interact with public-facing platforms of the RI and its funded awards on a regular basis, and ensure that they reflect and highlight the image of the company Research data and output, as needed
- Serve as a liaison between the RI and External Relations & Communications team in developing the highlight content for RI research pieces (news media; press releases; public-facing reports; etc.)
Capacity Building
- Design and implement a training framework and resources for the RI internal stakeholders (eg: RI-funded researchers and administrators) on key company-relevant metrics tracking, reporting consistency parameters
- Work closely with these groups on regular basis strategies for communicating science outputs for different audiences (eg internal; government; public; industry partners.)
- Identify and develop a suitable data steward (administrator or research) embedded within each RI-funded award, and ensure each Center becomes familiar with the operational definitions for all data elements, and all of the relevant procedures and frameworks that exist in relation to the same
Cross-functional support & special projects
- Work with RI leadership team and RI operational arm on the review/renewal processes, and on any other RI special assignments, as needed
Qualifications
Required Education
- Bachelor's Degree or equivalent in scientific field aligned to company research themes
Required Experience
- 5+ years in a research-intensive environment, involving direct coordination and administrative responsibilities associated with research projects, with a proven track record of successfully managing concurrent duties and assignments.
- Working knowledge of:
- Suite of Microsoft Office tools (Word, Excel, PowerPoint)
- Data management and visualization tools (e.g.: Tableau, QlikView, Power BI)
- Research reporting platforms and analytics (e.g. Pure, Scopus, Scival, Altmetric, Cayuse, Web of Science, Interfolio)
- Post-holder is expected to possess and actively demonstrate the following skills and abilities:
- Excellent problem-solving skills, attention to detail, and ability to prioritize competing tasks
- Excellent verbal and written communication skills
- Ability to relate professionally to people at all levels of the organization
- Discernment in the treatment of information that is sensitive, privileged, or confidential, especially in cases where the classification of information is unclear
- Maintain a high degree of initiative and independence of action; ability to achieve results without explicit guidance is expected, as is the ability to work quickly and efficiently, particularly during busy times and under various constraints
Preferred Experience
- Familiarity with higher education sector ranking factors and methodologies
- Familiarity with general project management principles
- Experience managing complex sponsored research projects involving multiple stakeholders
Additional Information
The company is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. The company, company New York, and company Shanghai, form the backbone of the company's global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, the company serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.
