About the Role
This role is responsible for overseeing the framework for a healthy working relationship between the company and its employees. It involves the implementation of measures to improve engagement, retention, and heightened performance. Additionally, maintaining sound corporate governance around discipline is a key responsibility. The ideal candidate will be an ambitious individual passionate about the banking and finance industry, possessing excellent interpersonal skills and a commitment to delivering exceptional service to both colleagues and customers.
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Key Accountabilities
- Develop and implement strategies to enhance employee engagement and retention.
- Foster a positive work environment that encourages high performance and collaboration.
- Establish and maintain corporate governance standards regarding employee discipline.
- Monitor and assess employee performance, providing constructive feedback and support for development.
- Engage with employees to gather insights and feedback for continual improvement of workplace culture.
- Collaborate with management to address any employee relations issues effectively.
Requirements
- Proven experience in human resources or related fields.
- Strong understanding of employee engagement and retention strategies.
- Excellent communication and interpersonal skills.
- Ability to manage performance and provide feedback effectively.
- Knowledge of corporate governance practices related to employee relations.
Experience & Academic Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Relevant professional certifications (e.g., CIPD, SHRM) are advantageous.
- Minimum of 5 years of experience in a human resources or employee relations role.
