About
The company is looking for an amazingly talented Manager / Subject Matter Expert (Technology & Systems Support Lead) to join our team! The Technology & Systems Support Lead will play a critical role in overseeing and managing technology systems, ensuring seamless integration, and providing expert-level support for the Jeddah Central Development Project. This position requires a combination of technical expertise, leadership skills, and a deep understanding of project-specific technology needs. The ideal candidate will act as a Subject Matter Expert (SME) in technology and systems, driving innovation and ensuring operational excellence.
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What You’ll Be Doing
- Oversee the implementation, maintenance, and optimization of technology systems and infrastructure for the project.
- Evaluate and recommend technology solutions to meet project requirements and enhance operational efficiency.
- Ensure the integration of cutting-edge technologies, including IoT, AI, and smart city solutions, into the project framework.
- Collaborate with vendors and contractors to ensure timely delivery and installation of technology systems.
- Provide expert-level support for all technology systems, ensuring minimal downtime and maximum reliability.
- Develop and implement system monitoring tools and processes to proactively identify and resolve issues.
- Lead the troubleshooting and resolution of complex technical problems, coordinating with internal teams and external partners as needed.
- Act as the primary point of contact for technology-related matters, liaising with project stakeholders, contractors, and government entities.
- Lead a team of IT professionals, providing guidance, mentorship, and performance management.
- Collaborate with cross-functional teams to align technology strategies with project goals and timelines.
- Develop and execute a comprehensive technology roadmap for the project, ensuring alignment with the overall vision of the Jeddah Central Development Project.
- Stay updated on emerging technologies and industry trends, incorporating innovative solutions into the project as appropriate.
- Manage the technology budget, ensuring cost-effective solutions without compromising quality.
- Ensure all technology systems comply with local regulations, international standards, and project-specific requirements.
- Implement robust cybersecurity measures to protect sensitive data and systems from potential threats.
- Conduct regular audits and assessments to ensure the integrity and security of all technology systems.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (Master’s degree preferred).
- Minimum of 15 years of experience in technology management, systems support, or a related role.
- Proven track record of managing large-scale technology implementations, preferably in urban development or infrastructure projects.
- Experience in smart city technologies, IoT, and AI integration is highly desirable.
- Strong technical expertise in IT systems, infrastructure, and emerging technologies.
- Excellent problem-solving and analytical skills.
- Leadership and team management capabilities.
- Effective communication and stakeholder management skills.
- Proficiency in project management tools and methodologies.
Certifications (Preferred)
- ITIL (Information Technology Infrastructure Library) Certification.
- PMP (Project Management Professional) Certification.
- Relevant cybersecurity certifications (e.g., CISSP, CISM).
Location
SA - Jeddah
