About the Role
This position is vital for driving business success in the Wholesale Voice, Roaming, and Messaging sectors. The successful candidate will be accountable for managing approximately 250 Preferred Roaming Agreements with global partners, contributing to revenue targets, and improving profitability through effective negotiations. The role requires deep expertise in commercial and operational aspects of the business, with a focus on new business development and enhancing existing services.
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Key Responsibilities
- P&L Management: Achieve revenue targets and improve profitability by negotiating lower cost agreements.
- Roaming Agreements: Oversee approximately 250 Preferred Roaming Agreements with global partners.
- Knowledge Base: Act as an expert in all commercial and operational aspects of Wholesale Voice, Roaming, and Messaging businesses.
- New Business Development: Contribute to growth in areas such as messaging, satellite, M2M, IoT, IoV, access numbers, voice, and 5G Monetization, in addition to existing and new roaming services like VoLTE.
- Business Operations & Continuity: Manage stakeholder relationships and oversee all aspects of commercial negotiations, business case approvals, agreement writing and reviews, quality management, deal fulfillment, and voice traffic routing oversight.
- Product Launch: Participate in the product launch process for services, network interconnections, and testing.
- Partner Performance & Relationship Management: Manage performance metrics for assigned partners and maintain strong business relationships to foster cooperation and growth.
- Data Analytics & Decision Support: Conduct analytics related to market trends, traffic, profitability, and revenue forecasting to support data-driven decision making.
- Global Wholesale Events: Represent the company at global wholesale events like ITW, PTC, WAS, and Capacity.
- Systems & Tools Management: Utilize expertise in business management systems including CSG, Mobileum, Syniverse, Nextgen, and SharePoint.
- Risk Management & Compliance: Ensure compliance with risk management frameworks and governance processes.
- Partner Profile Management: Collaborate with large enterprise customers comprising Mobile Network Operators (MNOs), Mobile Virtual Network Operators (MVNOs), Mobile Virtual Network Enablers (MVNEs), Wholesale Messaging Aggregators, Wholesale Voice Carriers, and Cloud Service Providers/OTTs.
Qualifications, Experience, and Skills
- Bachelor’s degree in Business Administration, Business Marketing, Engineering, or a relevant field.
- 5-7 years of experience in the Wholesale Mobility Business.
- Proven ability to identify and develop new business, revenue, and margin opportunities.
- In-depth commercial and technical knowledge of Wholesale Voice, Roaming, and Messaging businesses.
- Familiarity with emerging wholesale services including IoV, M2M, eSIM, satellite, and 5G.
- Strong negotiation skills with a successful track record in maintaining relationships with large customers and partners.
- Ability to analyze traffic, revenue, profitability, and partner performance data.
- Proficiency in wholesale business management systems like CSG, Mobileum, Syniverse, Nextgen, and SharePoint.
- Fluent in English with excellent written and verbal communication skills.
- Strong presentation, stakeholder management, and commercial communication skills.
