About the Role
This role is focused on achieving customer acquisition targets and maintaining strong relationships with key accounts. The position involves generating sales leads, managing customer interactions, and ensuring the effective presentation and delivery of products and services.
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Job Responsibilities & Tasks
Duties include but are not limited to:
- Achieve customer acquisition targets monthly by generating sales leads.
- Prepare customer information sheet prior to handover to service/sales teams.
- Request updates on presentations, posters, stickers, flyers, SOPs, training videos, etc., from the direct Manager and Category Manager.
- Oversee proper update of posters, stickers, flyers, SOP, training videos, etc once approved from direct Manager and Category Manager.
- Prepare presentations and quotations (for machines, equipment, and products) in coordination with the direct manager, ensuring the contribution and sustainability of all company assets installed.
- Recommend product and service enhancements to upgrade the portfolio related to hygiene.
- Maintain strong relationships with Key Accounts by conducting scheduled periodic visits to improve client retention.
- Present the portfolio/corporate presentation to customers and demonstrate product capabilities on-site.
- Prepare machine/equipment supply agreements and quotations with clients ensuring the sustainability of all company assets installed.
- Gather market intelligence information by collecting data on competitors' contracts, quotations, and instructional guidelines.
- Monitor the proper posting of safety-related instructions at sales points and ensure the availability of necessary stock.
- Manage Channel Market Developers in the geographic area and oversee the total sales target for subordinates.
Job Dynamics & Interfaces
- Internal: AFH Sales Team Leaders, AFH Sales Managers, CSD, QC, senior business development Manager, Division Managers.
- External: Other Affiliates upon need, Customers Hygiene Quality control, Customers Operation Managers, Customers procurement department heads.
Required Job Qualifications & Competencies
- Education & Experience:
- Bachelor’s degree in management or marketing or engineering.
- Minimum 2 to 3 years’ experience in similar and related fields.
- Competencies Profile: Refer to competencies mapping.
Special Working Conditions
- Job requires travel, and mobility (upon requirement).
