About the Role
We are seeking a dynamic and creative Marketing & Communications Manager to lead the hotel’s marketing, communications, digital presence, and public relations activities. This role is essential in strengthening the hotel’s brand positioning, increasing market visibility, and supporting commercial objectives through effective marketing and communication strategies.
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Key Responsibilities
- Develop and implement the hotel’s annual marketing and communications plan in line with the company and the company brand standards.
- Manage digital marketing, social media, website content, and online campaigns to enhance visibility and engagement.
- Lead public relations, media relations, press releases, and external communications.
- Develop creative campaigns to promote rooms, restaurants, offers, and key hotel activities.
- Coordinate photography, videography, content creation, and marketing collateral.
- Manage relationships with media, influencers, agencies, and external partners.
- Ensure consistent brand identity and messaging across all communication channels.
- Work closely with Sales, Revenue, F&B, and operational departments to support business and revenue objectives.
- Monitor campaign performance, digital analytics, market trends, and competitor activities.
- Manage the marketing budget and ensure effective return on investment.
- Support internal communications and key hotel events when required.
- Ensure all marketing and communication activities comply with the company and the company brand guidelines.
Qualifications
- Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field.
- Minimum 3–5 years of experience in marketing, communications, or public relations, preferably within the hospitality industry.
- Previous experience in a hotel or international hospitality brand is highly preferred.
- Strong knowledge of digital marketing, social media, content creation, and public relations.
- Excellent written and verbal communication skills in Arabic and English.
- Strong creative thinking, communication, and presentation skills.
- Experience in managing agencies, media, influencers, and external partners.
- Good understanding of branding, campaign management, and marketing analytics.
- Ability to manage multiple projects and priorities in a fast-paced environment.
- Strong interpersonal skills with the ability to collaborate effectively across departments.
Additional Information
At the company Hotel & Residences Hajar Tower Makkah, you will join a diverse team of Heartists® committed to creating meaningful and memorable experiences for our guests. You will have a unique opportunity to contribute to one of Makkah’s leading hospitality destinations, located within the iconic Clock Towers, just steps from the Holy Kaaba.
Job Details
- Job Category: Sales & Marketing
- Job Type: Permanent
- Job Schedule: Full-Time
- Work Location: On-site
- Location: Makkah, Saudi Arabia
