About the Role
Join our Hotels team as a Marketing Executive, where every day is an opportunity to brighten someone’s day and deliver memorable experiences for our guests. In this role, you’ll provide key marketing, communications, and administrative support, enhancing brand awareness, supporting revenue generation, and ensuring exceptional guest engagement in line with brand standards and owner expectations.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
Position Purpose
The primary purpose of this position is to execute marketing, PR, digital, and promotional activities that enhance the hotel's visibility and guest experience.
Duties & Key Responsibilities
- Support the execution of hotel marketing, communications, PR, and promotional activities.
- Develop and implement marketing plans and campaigns for all business segments, including Rooms, Meetings & Events, and Food & Beverage outlets.
- Monitor online reputation channels and respond to guest reviews while ensuring timely guest engagement and feedback sharing with relevant teams.
- Coordinate marketing projects to ensure delivery aligns with brand standards and approved budgets.
- Manage the hotel’s social media content calendar and oversee social media activities to drive brand awareness, guest engagement, and revenue opportunities.
- Create, coordinate, and publish content across various channels, including social media, website updates, email campaigns, and internal communications.
- Liaise with photographers, influencers, media partners, agencies, and suppliers to support marketing initiatives and PR activities.
- Assist in creating promotional materials, marketing collateral, presentations, and advertising content.
- Support public relations activities, media visits, partnerships, and hotel events to maximize exposure.
- Track campaign performance and prepare marketing reports that highlight key achievements, insights, and recommendations.
- Maintain the hotel's digital presence, ensuring that content is accurate, engaging, and aligned with brand guidelines.
- Collaborate with operational departments to identify and promote hotel experiences, offers, and services.
- Ensure all marketing activities comply with brand standards and corporate guidelines.
- Build positive relationships with guests, partners, media contacts, and local stakeholders.
Required Skills, Experience & Qualifications
- Bachelor's Degree in Marketing, Communications, Hospitality Management, Business Administration, or a related field.
- 0-2 years of experience in marketing, communications, hospitality, or a related field.
- Strong interest in marketing, social media, digital communications, and the hospitality industry.
- Excellent written and verbal communication skills in English; additional languages are an advantage.
- Proficiency in Microsoft Office applications.
- Strong organizational, time management, and multitasking skills.
- Creative mindset with strong attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
- Customer-focused, proactive, and eager to learn.
- Familiarity with social media platforms and digital marketing concepts.
- Experience with Canva, Adobe Creative Suite, CRM, or email marketing platforms is beneficial.
- Knowledge of brand standards and systems, including marKit, Hilton Content Gateway (HCG), OnQ PiM, and other marketing platforms, is advantageous.
What It Takes to Make the Stay
Core values are vital for success:
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
Join an Award-Winning Workplace Culture
Become a part of our exceptional workplace culture, recognized repeatedly by Great Place to Work and Fortune. As a global leader in hospitality, we aim to provide the best stay for every guest while supporting your career journey, whether you are starting out or seeking a new opportunity.
