Martech Solution Engineer

About the Job:
Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We excel in providing cutting-edge trading technology, unparalleled liquidity, and exceptional customer service, offering an extensive range of financial products such as Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 1 million clients across 90 countries, contributing to a daily trading volume exceeding US$ 18.1 billion. As a heavily regulated institution with over 16 financial regulators across 5 continents, MultiBank Group is devoted to innovation, excellence, and helping our clients achieve their financial goals.

As a Martech Solution Engineer, you will play a key role in managing and optimizing our Martech stack, which includes tools like Amplitude Analytics, Segment CDP, Google Marketing Platforms, Adjust MMP, and Power BI. You will collaborate with various stakeholders, including Marketing, Sales, Customer Service, IT, and Product teams, to ensure that data flows smoothly between systems, empowering marketing initiatives with clean, actionable insights.

Key Responsibilities:

• Implement and maintain the data layer for web and mobile apps (iOS, Android).
• Ensure accurate tracking of key events, properties, and user interactions across platforms.
• Collaborate with product and development teams to understand new data requirements and implement tracking solutions.
• Oversee the configuration, integration, and optimization of Martech tools such as Segment, Amplitude, GA4, Adjust, and Power BI.
• Manage data flows and ensure compliance with data privacy regulations (GDPR, CCPA).
• Integrate third-party tools with existing platforms, ensuring seamless data exchange and accurate attribution.
• Perform regular technical audits of tracking systems to identify gaps and implement new data requirements.
• Troubleshoot data-related issues and resolve discrepancies to ensure data accuracy across all systems.
• Ensure consistent and high-quality data collection across web, mobile, and backend systems.
• Work with DevOps and engineering teams to build scalable data pipelines that support end-to-end tracking.
• Maintain comprehensive documentation for tracking specifications, data layer requirements, and platform integrations.
• Generate regular reports and dashboards to monitor data quality, attribution accuracy, and campaign performance.
• Provide guidance and training to business teams on how to effectively utilize Martech tools.
• Share best practices for data tracking, governance, and platform usage with cross-functional teams.

Qualifications:

• Bachelor’s degree in Computer Science, Data Science, Engineering, or a related field.
• 3+ years of hands-on experience in a technical role focused on data tracking, analytics, or marketing technologies.
• Proven experience with Customer Data Platforms (CDPs), Marketing Attribution technologies, and Product Analytics tools.
• Proficiency in implementing and managing data tracking systems for web and mobile applications.
• Strong knowledge of front-end technologies (HTML, JavaScript) and experience with backend integrations (APIs, data syncing).
• Hands-on experience with analytics platforms like Segment, Amplitude, GA4, Adjust, Mixpanel, or similar tools.
• Advanced skills in SQL, Python, and/or other data manipulation languages for troubleshooting and data analysis.
• Strong analytical abilities to assess data accuracy, integrity, and trends.
• Experience troubleshooting complex data issues and resolving discrepancies.
• Ability to work cross-functionally with teams such as Marketing, IT, Product, and Data Science.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Detail-oriented, with a strong focus on data accuracy and quality.
• Familiarity with cloud technologies (AWS, Redshift) and Agile methodologies.
• Experience working with data privacy regulations (GDPR, CCPA) and data governance best practices.

Language Requirements:
Language requirements are not specified in the job listing.