About the Role:
The company is not just an automaker; it is a global technology company leading electric mobility, battery innovation, and sustainable transport solutions. Guided by our mission “Technological Innovations for a Better Life,” the company is shaping a zero-emission future worldwide. As part of the company, you will be at the forefront of this transformation in the UAE. The Master Technician is responsible for diagnosing and resolving complex vehicle issues accurately the first time. The role requires up-to-date technical knowledge, high-quality workmanship, and support for workshop colleagues to improve repair standards, productivity, and customer satisfaction.
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What You Will Do:
- Diagnosing complex mechanical and automotive faults.
- Complete repairs accurately and minimize repeat repairs.
- Guide technicians on diagnostic methods and correct repair procedures.
- Clearly explain completed and required work to service advisors, supervisors, workshop staff, and customers.
- Recommend improvements to working methods, tools, equipment, and the workshop environment.
- Identify technicians’ training needs and share technical knowledge.
- Maintain current knowledge of products, repair procedures, and technical developments.
- Support spare-parts colleagues with accurate parts identification.
- Contribute to technician utilization, productivity, and workshop efficiency.
Required Skills to Be Successful:
- Trade certificate, Diploma, or Bachelor’s Degree in Mechanical or Automobile Engineering.
- Five to seven years of experience in a reputable automotive workshop in a similar or equivalent role.
- Strong vehicle diagnostic and technical repair capabilities.
- Effective verbal communication and the ability to explain technical matters clearly.
- Analytical and customer-focused approach.
- Strong teamwork, planning, organization, and follow-up skills.
- Integrity, perseverance, assertiveness, and a task-oriented mindset.
About the Team:
You will join the Aftersales workshop team and report to the Workshop Supervisor. You will work closely with technicians, service advisors, supervisors, foremen, and spare-parts colleagues to deliver safe, efficient, and high-quality vehicle repairs.
