About the Role
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The Mechanical Engineer – Field Service (Heavy Equipment) is responsible for delivering efficient mechanical service, maintenance, and repair support for heavy equipment across workshop and field operations. This role involves diagnosing and resolving mechanical and hydraulic faults, executing preventive and corrective maintenance, supporting equipment commissioning and overhauls, supervising site activities, and coordinating spare parts requirements in line with OEM standards and company procedures. The engineer works closely with service teams, spare parts personnel, and customers to minimize equipment downtime, ensure safety compliance, and maintain high levels of operational reliability and customer satisfaction across UAE operations.
Key Responsibilities
The key duties and responsibilities of the Mechanical Engineer include, but are not limited to:
- Diagnose mechanical, hydraulic, and powertrain issues in heavy equipment (Excavators, Loaders, Cranes, Dozers, Forklift & Dumpers).
- Perform preventive maintenance, overhauls, and breakdown repairs.
- Conduct field service calls and emergency breakdown support.
- Read and interpret technical drawings, service manuals, and schematics.
- Perform root cause analysis and recommend corrective actions.
- Carry out inspections and prepare service reports and job cards.
- Supervise field service activities and technicians at assigned project sites.
- Monitor job progress, work quality, productivity, and compliance with HSE requirements.
- Coordinate spare parts requirements and ensure timely availability of materials for service jobs.
- Liaise with stores, procurement, workshop, and field service teams regarding parts planning and inventory.
- Support equipment commissioning, testing, and major overhaul activities.
- Follow HSE policies and safe working practices at all times.
- Ensure jobs are completed within allocated time and quality standards.
Required Skills & Qualifications
- Education: Bachelor’s Degree or Diploma in Mechanical Engineering.
- Experience: 2–5 years of experience in heavy equipment service, maintenance, field operations, or spare parts coordination.
- Strong knowledge of heavy equipment mechanical systems.
- Experience with hydraulic systems, engines, transmissions, and axles.
- Ability to troubleshoot and repair complex mechanical faults.
- Experience working in UAE or GCC preferred.
- Strong communication and reporting abilities.
- Proficiency in MS Office and service reporting systems.
- Ability to work under pressure and prioritize tasks effectively.
- UAE Driving License preferred for field-based assignments.
