Merchandiser

About the Role
The Sales Specialist is responsible for maximizing on-shelf product presence, conducting in-store sampling and promotions when needed, and ensuring full adherence to planograms. Any deviations must be reported immediately to the pre-seller. The role also includes providing up-to-date market information to support sales opportunities. The Sales Specialist must execute all in-store activities according to company standards, manage these activities through the PACE system, ensure data accuracy, maintain Perfect Store compliance, and achieve performance KPIs. This position carries responsibility for execution, system ownership, and overall performance.

Responsibilities
Job Purpose:

• Call on specific TT outlets as per the daily journey plan provided by your supervisor.
• Merchandize SSFL products within your TT stores in various access points: shelf, stand, floor display.
• Place POS material wherever applicable next to our SSFL displays.
• Ensure all access points are merchandized as per approved planograms.
• Rotate product using the FIFO method, and remove sub-standard products.
• Maintain clean and fresh stock of SSF products on the shelf at all times.
• Monitor and report competitive activities.
• Report any deviations from agreed terms with your assigned OT customer/outlet.
• Report daily activities of the prior day to your supervisor.
• Participate in sampling/redemption campaigns when required.
• Maintain appropriate personal appearance and professional behavior in line with the company code of conduct.
• Monitor market developments, define marketing objectives (serving a designated number of stores), and estimate the expected sales volume.
• Oversee the implementation of sales GTM, sales methods, and the execution of promotional programs.
• Prepare specialized sales-related reports, provide appropriate recommendations, and store them in the designated database in accordance with approved policies and procedures.
• System & Execution Responsibilities (PACE) Data ownership & compliance:
  1. Execute all visits through the PACE Merchandising System.
  2. Follow the assigned journey plan.
  3. Ensure 100% accuracy of data (photos, counts, timestamps).
  4. No manual or offline reporting.
  5. Close action items raised in the system.

Key Performance Measures:

• Execution Standard.
• LTA enforcement.
• Journey plan adherence.
• PACE system reports/outcome.
• Performance Responsibilities (KPIs) Measured & tracked:
  1. % Visits Done vs Plan.
  2. MSL Compliance.
  3. Rock Compliance.
  4. SOS Perfect Store Compliance.

Qualifications
Differentiating Competencies Required

• Knowledge of sales channels.
• Basic sales knowledge.
• Strong Customer Communication Skills.

Experience / Competencies Required

• Valid driving license.
• Service-level oriented.
• Strong communication and interpersonal skills.
• High-School Certificate or higher.
• Healthy and physically fit to fulfill assigned tasks.