Merchant Success Manager

About the Job:
We are looking for a hardworking Merchant Success Manager. In this role, you will develop and manage B2B sales, focusing on fin-tech companies. You will work closely with the local team to execute critical initiatives and collaborate with your international counterparts on multi-market campaigns. Our ideal candidate has a desire to make a positive impact on the industry.

What You’ll Do:

• Understand and gain insight of the fin-tech ecosystem in MENA by analyzing data and analytics.
• Create, own, and execute strategic approaches for partnerships to unlock and elevate each relationship.
• Achieve quarterly GMV and number of merchants’ targets.
• Develop persuasive partnership presentations using insights, market trends, and case studies.
• Build and maintain best-in-class partnerships across the services industry and advocate for the company’s interests within the creator community.
• Work cross-functionally to fulfill strategic company goals and collaborate with the sales department and stock directory.
• Set up virtual and live conferences and attend events and conferences.

Requirements:

• Multiple years of experience in fin-tech industry relations within an established internet industry in the region.
• High level of written and spoken English; Arabic is preferable.
• A consistent track record in fin-tech marketing and operations, with a deep understanding of the internet industry.
• Strong background in internet and technology; fully conversant in the latest digital marketing techniques and adept at analyzing and interpreting data to set goals.
• Well organized, dedicated, capable of planning and delivering on tight deadlines with strong attention to detail.
• Experience working within both local Middle Eastern and global teams.
• Excellent negotiating and presentation skills, along with high emotional intelligence and the ability to build and manage strong relationships.
• Positive and humble attitude.

Minimum Qualifications:

• English fluency is required.
• Bachelor’s degree.
• 4+ years of sales, marketing, and fintech experience.

Location:
Riyadh Region, KSA

Work Conditions:
On-site, Full-time