Mgr-Employee Housing

About the Role
This position reports to the Director of Human Resources and is responsible for the operations of staff dormitory management. The primary focus is to ensure that the dormitory is safe, clean, and that all policies are adhered to by employees.

Candidate Profile
Education and Experience

• High school diploma or GED; 3 years of experience in human resources, management operations, or a related professional area.
• OR
• 2-year degree from an accredited university in Human Resources, Business Administration, or a related major; 1 year of experience in human resources, management operations, or a related professional area.

Core Work Activities
Managing Employee Housing Goals

• Based on the Dormitory Enrollment Request, assign rooms to the staff on check-in day.
• Check in the staff using the Staff Dormitory Check In / Check Out Form and issue linen and keys to the staff.
• Upon staff check-out, complete clearance as required and report to the Human Resources office for any follow-up actions.
• Inspect the cleanliness status of public areas and staff rooms daily, and correct issues as needed.
• Schedule regular dormitory cleanliness inspections.
• Liaise with contractors for regular pest control.
• Implement the Dormitory Rules and Regulations.
• Report any special disciplinary issues to the Director of Human Resources and educate employees as necessary.
• Maintain room key copies in accordance with policy.
• Coordinate with contractors to conduct regular checks on fire equipment and electrical facilities; keep records as per policy.
• Work with the hotel Loss Prevention Director to organize regular dormitory fire drills.
• Implement the Dormitory Visitor Policy.
• Maintain knowledge of dormitory contract terms and address any deviations.
• Complete the dormitory staff duty roster as per required schedules and submit for approval.
• Maintain records of dormitory issues, including maintenance requests, special staff requests, and check-in/out details.
• Update the rooming list weekly and submit to Human Resources.
• Assist the Director of Human Resources with the Linen Purchase/Replacement Plan as needed.
• Liaise with the Laundry department for weekly linen changes.
• Maintain an adequate inventory of necessary supply items (e.g., chemicals, garbage bags).
• Keep an inventory of all dormitory items owned by the location (e.g., bunk beds, wardrobes, linens, electrical utensils, chemicals).

Conducting Human Resource Activities

• Solicit employee feedback through an “open door” policy.
• Bring issues concerning employee satisfaction to the attention of the department manager and Human Resources.
• Participate in employee progressive discipline procedures.

Additional Responsibilities

• Provide information to supervisors, co-workers, and subordinates through various communication methods including telephone, email, or in person.
• Analyze information and evaluate results to choose the best solutions and solve problems.
• Inform and update executives, peers, and subordinates on relevant information in a timely manner.

At this organization, there is a commitment to being an equal opportunity employer, providing access to opportunity for all, and fostering a work environment that celebrates diversity. The mission is to ignite curiosity and open doors to new experiences while delivering exceptional service. Joining this team means being part of a global workforce dedicated to innovation and personal growth.