About the Role
We are looking for an innovative, business-oriented Microsoft 365 Copilot Adoption & Enablement Consultant to support enterprise users and leadership teams in adopting and maximizing the value of Microsoft 365 Copilot and modern AI productivity tools. This role is not a traditional technical trainer position. We need someone who can connect with people, understand business challenges, translate AI capabilities into practical business use cases, and deliver engaging learning experiences to employees at all levels, including senior management and executives. The ideal candidate should be confident, curious, accountable, highly communicative, and comfortable working with different personalities and organizational levels.
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Key Responsibilities
- Deliver engaging, practical, and interactive training sessions on Microsoft 365 Copilot and related AI productivity capabilities.
- Develop and deliver workshops tailored to different audiences, from end users and champions to Directors, VPs, MDs, and other senior stakeholders.
- Translate Microsoft 365 Copilot capabilities into real-world business use cases relevant to different functions and job profiles.
- Understand how different business functions operate and identify opportunities where AI can improve productivity, decision-making, communication, reporting, and daily workflows.
- Demonstrate practical use cases across Microsoft 365 applications such as Outlook, Teams, Word, PowerPoint, Excel, OneDrive, and SharePoint.
- Support organizations in driving AI adoption and behavioral change, rather than simply delivering technical training.
- Customize training content based on audience needs, business context, and level of technical knowledge.
- Engage confidently with senior management and facilitate discussions around AI opportunities and business value.
- Create innovative demonstrations, exercises, scenarios, and learning materials that make AI concepts easy to understand and apply.
- Stay current with the rapidly evolving Microsoft Copilot and Generative AI ecosystem and continuously introduce new use cases and ideas.
- Gather feedback from users and stakeholders and continuously improve the adoption and enablement approach.
- Work closely with business and technical teams to support successful Copilot adoption.
Requirements
- Proven experience delivering Microsoft 365 Copilot, Generative AI, AI productivity, or Microsoft 365 training/adoption programs.
- Strong understanding of Microsoft 365 applications and workplace productivity.
- Excellent English communication and presentation skills.
- Strong ability to communicate with and influence people at different organizational levels.
- Experience delivering workshops or presentations to senior management and executive audiences.
- Strong business acumen and the ability to understand business challenges and translate them into practical AI use cases.
- Excellent storytelling, facilitation, and interpersonal skills.
- Comfortable working independently and taking ownership of deliverables.
- Curious and innovative mindset with a genuine interest in emerging AI technologies.
- Ability to simplify complex technology concepts and make them relevant to business users.
- Strong stakeholder management skills.
- Willingness to continuously learn and experiment with new AI tools and capabilities.
Nice to Have
- Microsoft certifications such as Microsoft Certified Trainer (MCT) or relevant Microsoft 365 / AI certifications.
- Experience with Copilot Studio, Power Platform, Power Automate, Azure AI, or other Generative AI tools.
- Experience in AI adoption, digital transformation, change management, or workplace transformation.
- Arabic language skills.
- Russian or another Eastern European language.
- Experience working with multinational organizations or enterprise clients.
