About the Role
The Microsoft CRM Architect plays a pivotal role during the implementation phase by translating business requirements into a scalable, secure, and integrated CRM solution. The architect provides overall technical leadership, drives solution design, oversees CRM configuration and customizations, defines integration and data migration strategies, ensures adherence to Microsoft best practices, and governs the successful delivery of the platform. Working closely with business stakeholders, functional consultants, developers, and project managers, the CRM Architect ensures that the implemented solution aligns with business objectives, enterprise architecture standards, security requirements, and future growth needs while mitigating implementation risks and ensuring user adoption.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
- Translate business requirements into CRM solutions.
- Provide technical leadership and drive solution design.
- Oversee CRM configuration and customizations.
- Define integration and data migration strategies.
- Ensure adherence to Microsoft best practices.
- Govern the successful delivery of the CRM platform.
- Collaborate with business stakeholders, functional consultants, developers, and project managers.
- Align the implemented solution with business objectives and enterprise architecture standards.
- Mitigate implementation risks and ensure user adoption.
Requirements
- Proven experience in Microsoft CRM solutions.
- Strong understanding of business processes and systems integration.
- Excellent leadership and communication skills.
- Ability to work collaboratively in a team environment.
- Technical proficiency in CRM configurations and customizations.
- Familiarity with data migration and integration strategies.
- Knowledge of security requirements and enterprise architecture standards.
Benefits
- Competitive salary and performance-based incentives.
- Opportunities for professional development and career advancement.
- Access to comprehensive health and wellness programs.
- A collaborative and inclusive work environment.
- Flexible working arrangements.
Contract & Travel Details
- Job Type: Full time.
- Location: Dubai, UAE.
- Requirement for occasional travel may be necessary.
Application Deadline
20-November-2026.
