Microsoft Data Center Technician

As a Data Center Technician (DCT), you will stage, set up, and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, and familiarize yourself with security and data management procedures.

Responsibilities

• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Follows procedures to communicate, report, and escalate incidents to appropriate data center operations management units, Technician Leads, and engineering specialists.

Requirements

• High school diploma, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
• Ability to meet company, customer, and/or government security screening requirements.

Location
Doha, Qatar

Work Conditions
Fully on-site with less than 25% travel expected.