Microsoft Data Center Technician (DCT)

As a Data Center Technician (DCT), you will stage, set up, and perform hardware deployments. In addition, you will perform troubleshooting and diagnostics on equipment and hardware decommissions for simple changes and refreshes following standard operating procedures. This opportunity allows you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, and familiarize yourself with security and data management procedures.

Responsibilities

• Perform diagnostics and troubleshooting following standard procedures, quickly identify the cause(s) of issues, and replace faulty components with minimal customer and business disruption.
• Conduct post-execution quality checks and verify that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Assist and provide guidance to other technicians to complete challenging or complex tasks.

Requirements

• High school diploma, GED, or equivalent, and basic knowledge of computer hardware and components along with experience supporting IT equipment or related technology.
• Ability to meet the company's, customer and/or government security screening requirements required for this role, including passing the company's Cloud background check upon hire/transfer and every two years thereafter.
• Experience supporting IT equipment or related technology is preferred, along with applicable certifications such as CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Location
United Arab Emirates, Abu Dhabi

Work Conditions
Fully on-site
Travel: Less than 25%

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. The company is an equal opportunity employer; all qualified applicants will receive consideration for employment.