Microsoft Dynamics 365 Functional Consultant

About the Role
We are seeking an experienced Microsoft Dynamics 365 Finance & Operations (F&O) Functional Consultant to lead the functional design, configuration, and continuous improvement of our D365 F&O platform. This role plays a critical part in translating business requirements across Finance, Supply Chain, and Commerce into reliable, well-governed ERP solutions that support a fast-scaling global beauty business.

The Functional Consultant will own end-to-end solution design for core F&O modules, drive fit-gap analysis, and partner closely with technical developers, 3PL and EDI integration teams, and business stakeholders to deliver scalable, best-practice configurations. The role is central to maintaining a stable, high-performing ERP backbone across our retail, wholesale, and direct-to-consumer channels.

The ideal candidate will have 5+ years of hands-on experience with Dynamics 365 F&O, multiple full-cycle implementations, strong functional expertise across Finance and/or Supply Chain modules, and a proven ability to run requirement workshops, author functional design documents, and support go-live and hypercare. A solutions-driven mindset, strong collaboration skills, and excellent communication are essential.

Essential Duties and Responsibilities

• Solution Design & Configuration

  • Lead requirement-gathering workshops and translate business processes into functional design documents (FDDs) and fit-gap analyses.
  • Configure and maintain core D365 F&O modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash & Bank, Inventory, Procurement & Sourcing, Sales & Marketing, and Warehouse/Inventory Management.
  • Design solutions for multi-company, multi-currency, and multi-legal-entity structures, including intercompany and financial consolidation.
  • Define financial dimensions, account structures, posting profiles, and number sequences aligned to business and audit requirements.
  • Apply Microsoft best practices and manage scope, change control, and design decisions across workstreams.

• Implementation, Testing & Support

  • Deliver end-to-end implementation and enhancement projects – from configuration through UAT, data migration, cutover, go-live, and hypercare.
  • Author test scripts, coordinate user acceptance testing, and validate solutions against business requirements.
  • Provide functional support, troubleshoot issues, and manage enhancements across the D365 F&O environment.
  • Use Azure DevOps and Microsoft Dynamics Lifecycle Services (LCS) to manage requirements, defects, environments, and releases.
  • Deliver end-user training and produce clear process and configuration documentation.

• Integrations & Ecosystem

  • Partner with technical developers on X++ customizations, extensions, and integrations, providing functional specifications and validating delivery.
  • Support integrations between D365 F&O and surrounding systems – 3PL/logistics providers, EDI, ecommerce, and payment/fraud platforms – ensuring reliable order-to-cash and procure-to-pay flows.
  • Collaborate with data and analytics teams to ensure ERP data supports downstream reporting in Power BI.

• Business Partnership & Stakeholder Management

  • Act as a trusted ERP partner to stakeholders across Finance, Supply Chain, Operations, and Commerce.
  • Translate business needs into scalable, best-practice ERP solutions and communicate options clearly to both technical and non-technical audiences.
  • Manage priorities, timelines, and expectations across multiple concurrent initiatives.

Requirements

• 5+ years of experience as a Dynamics 365 F&O / Dynamics AX Functional Consultant, with at least 2–3 full-cycle implementation projects.
• Strong functional expertise in Finance and/or Supply Chain modules of D365 F&O.
• Proven experience in requirement analysis, fit-gap assessment, solution design, configuration, and FDD authoring.
• Hands-on experience with Azure DevOps, LCS, and structured testing/data-migration practices.
• Understanding of D365 F&O interfaces and integrations (data entities, OData, EDI, and third-party/3PL connectivity).
• Working knowledge of Power Platform and Power BI to support automation and reporting use cases is an advantage.
• Microsoft certifications such as MB-300, MB-310 (Finance), or Dynamics 365 Supply Chain Management Functional Consultant Associate preferred.
• Experience in retail, ecommerce, FMCG, or beauty/consumer goods is highly desirable.
• Excellent analytical, problem-solving, and communication skills, with strong written and verbal English.
• Bachelor’s degree in Accounting, Finance, Information Systems, Business Administration, or a related field preferred.

Benefits

• Monthly “Self Love Days” – at company discretion
• Premium Medical/Dental/Vision coverage for employee plus dependents
• Monthly coaching sessions with our in-house Success Coach
• Employee discounts on all beauty products
• Quarterly product gifting

We are committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.